1. Mode of Shipping
All orders from Lotus Shades are shipped via India Post, across all serviceable locations in India.
2. Delivery Coverage
We ship pan-India through India Post's network, reaching both urban and rural pin codes across the country.
3. Dispatch & Delivery Timelines
- Orders are typically dispatched within 2–3 business days of order confirmation and design approval.
- Delivery timelines depend on India Post's service standards and destination location, and generally take 5–8 business days from the date of dispatch.
- Timelines may vary during holidays, peak seasons, or due to unforeseen postal delays, which are beyond our control.
4. Order Tracking
Once your order is dispatched, a tracking/consignment number will be shared with you via email/WhatsApp/SMS so you can track your shipment through the India Post website.
5. Shipping Charges
Shipping charges (if any) will be communicated at the time of order confirmation and may vary based on the weight, size, and destination of the shipment.
6. Delays & Liability
As shipments are handled by India Post, Lotus Shades/Galaxy Enterprises is not liable for delays caused by the postal service, incorrect address details provided by the customer, or circumstances beyond our reasonable control (natural calamities, strikes, etc.).
7. Incorrect Address
Please ensure your shipping address and contact number are accurate at the time of ordering. We are not responsible for non-delivery or delays resulting from incomplete or incorrect address information.
Shop No. 5, Proviso Heights, Sector 17, Ulwe, Navi Mumbai – 410206
📞 +91 83694 29165 |
galaxyeindia@gmail.com |
@galaxyeprints
